/*
Copyright (C) 2001-2021 OTRS AG, https://otrs.com/
Copyright (C) 2021 Znuny GmbH, https://znuny.org/

This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (GPL). If you
did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.
*/

/**
 * @package     Skin "Default"
 * @section     Default Settings
 */

@media screen,projection,tv,handheld {

    html,
    body{
        display: flex;
        flex-flow: column;
        min-height: 100vh;
    }

    @media only screen and (max-width: 1024px) {
        body, html {
            font-size: 1em;
            overflow-x: hidden;
        }

        html.NoScroll,
        html.NoScroll body {
            overflow: hidden;
        }

        html.NoScroll body {
            position: static;
        }

        html.NoScroll #AppWrapper {
            overflow: hidden;
            width: 100%;
        }
    }

    /***
    * @subsection  Fonts
    */

    body {
        font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;
        font-size: 12px;
        text-align: left;
        position: relative;
        background: var(--main-bg-color);
    }

    #AppWrapper {
        display: flex;
        flex-flow: column;
        min-height: 100vh;
        overflow: hidden;
    }

    @media only screen and (max-width: 1024px) {
        /*#AppWrapper - using the AppWrapper was interfering with modals */
        div#ToolBar {
            padding-top: 49px;
        }

        .RealPopup #AppWrapper {
            padding-top: 0;
        }

        #AppWrapper .LayoutPopup {
            margin-top: -48px;
        }
    }

    .RTL {
        text-align: right;
        /* this will inherit to all elements because of reset.css */
        direction: rtl;
    }

    /**
    *  Responsive Sidebar
    */

    .ResponsiveSidebarContainer {
        background: rgba(22, 22, 22, 0.7);
        height: 100%;
        position: fixed;
        left: 0px;
        top: 0px;
        width: 100%;
        display: none;
        z-index: 9999;
    }

    .ResponsiveHandle {
        font-size: 1.5em;
        color: var(--black);
        cursor: pointer;
        display: block;
        position: fixed;
        top: 11px;
        width: 25px;
        height: 30px;
        padding: var(--padding-xs) 0;
        background: transparent;
        background-color: transparent;
        text-align: center;
        z-index: 999;
    }

    #ResponsiveNavigationHandle {
        left: 20px;
    }

    #ResponsiveSidebarHandle {
        right: 20px;
    }

    #ResponsiveSidebarNotification {
        top: 60px;
        left: -45px;
        display: none;
        color: #ccc;
        cursor: default;
    }


    #ViewModeSwitch {
        margin: 5px 0px;
    }

    /**
    *  Ajax Error Dialog
    */

    #AjaxErrorDialog {
        display: none;
    }

    #AjaxErrorDialogInner {
        width: 550px;
        text-align: center;
    }

    #AjaxErrorDialogInner .Icon {
        text-align: center;
        display: block;
        width: 30px;
        height: 30px;
        margin: 0px auto 20px auto;
        line-height: 30px;
        border-radius: 50px;
        background: #f92;
        color: #fff;
        transition: background 2s ease;
        float: none;
    }

    #AjaxErrorDialogInner .Icon + p {
        margin: 0px auto 5px auto;
        width: 90%;
    }

    #AjaxErrorDialogInner .Icon i {
        font-size: 18px;
        vertical-align: middle;
        margin-top: -3px;
    }

    #AjaxErrorDialogInner .CommunicationError .Icon {
        background: #b8384e;
    }

    #AjaxErrorDialogInner .Icon.Green {
        background:green
    }

    #AjaxErrorDialogInner .FullErrorMessage {
        color: red;
        margin: 5px 0px;
    }

    /**
    * @subsection  Loading Dialog
    */

    .DialogWaiting {
        text-align: center;
    }

    .DialogWaiting i {
        display: block;
        margin: 10px 0px;
    }

    .DialogWaiting p {
        padding: 0px 10px 10px 10px;
    }

    .Dialog .InnerContent .Waiting {
        display: none;
        position: absolute;
        left: 0px;
        top: 0px;
        height: 100%;
        width: 100%;
        text-align: center;
        background: #fff;
        z-index: 999;
        line-height: 100%;
    }

    .Dialog .InnerContent .Waiting i {
        font-size: 14px;
        position: absolute;
        top: 50%;
        margin-top: -7px;
        left: 50%;
        margin-left: -7px;
    }

    /**
    * @subsection  Print elements - Only show when page is printed
    */
    .PrintOnly {
        display: none;
    }

    /**
    * @subsection  Hidden elements - Elements that are hidden at first
    */
    .Hidden,
    .Field.Hidden,
    fieldset.Hidden,
    .AdminManagement .RegExTemplate.Hidden.TableLike {
        display: none;
    }

    /* edited by beatriz on 13/2/2023 - temporary fix
     - .Hidden class usage needs to be revised for the settings screens (accessed through the "settings" cogwheel in a widget) */
    .Dialog .Hidden {
        display: none; /* The "!important" rule can't be used here */
    }

    .Invisible {
        visibility: hidden;
    }

    /**
    * @subsection      ARIA (Accessibility)
    * @subsubsection   AlertMessage
    * @note            This definition allows to create text on the page
    *                  which is not seen, but will be read by the screen reader.
    *                  display: none; cannot be used in this case.
    */

    .ARIAAlertMessage {
        position: absolute !important;
        left: -10000px;
        right: auto;
        top: -10000px;
    }

    .RTL .ARIAAlertMessage {
        left: auto;
        right: -10000px;
    }

    /**
    * @subsection  ElementPool - Hide elements for later use with JavaScript
    */
    #UIElementPool {
        display: none;
    }

    /**
    * @subsection  Links
    */

    a {
        color: var(--primary-color);
        text-decoration: none;
        font-size: var(--main-font-size);
        cursor: pointer;
    }

    a:hover,
    a:focus {
        color: var(--primary-color-darker);
    }

    /**
    * @subsection  Headings
    */
    h1 {
        font-size: 16px;
        font-weight: bold;
        /* margin-bottom: 15px; ed removed on 22/12/14 */
    }

    h2 {
        font-size: 18px;
        line-height: 20px;
        font-weight: normal;
        /*font-family: Inter;*/
        gap: var(--gap-sm);
    }

    h3 {
        font-size: 14px;
        color: #333;
        margin-bottom: var(--margin-sm);
    }

    h4 {
        color: #333;
        margin-bottom: 5px;
        font-weight: bold;
    }

    h5 {
        color: #333;
        margin-bottom: 5px;
    }

    /**
    * @subsection  Paragraphs
    * @note        Use paragraphs instead of <div>s for text-only, multiline content!
    */
    p {
        /* increase line-height for readability */
        line-height: 1.3em;
    }

    /**
    * @subsection  Code Examples
    */
    code {
        font-family: monospace;
        /*font-family: "Source Code Pro";*/
        font-size: var(--font-size-sm);
        font-weight: var(--medium);
    }

    /**
    * @subsection  Text modifiers
    */
    strong {
        font-weight: var(--bold);
    }

    /*em {
        font-style: italic;
    }*/

    /**
    * @subsection  Regular lists
    * @note        List elements (ul, ol) are being reset by default to avoid browser styling, so we
                    need to define our own 'default' lists using a class.
    */

    ul.Default {
        list-style-type: square;
        margin: 5px 0px;
        padding-left: 20px;
    }

    ul.Default li {
        line-height: 130%;
        margin-bottom: 3px;
    }

    /**
    * @subsection  Definition lists
    */
    dl {
        padding-bottom: var(--padding-sm);
    }

    dt {
        font-size: 14px;
        font-weight: var(--medium);
        padding: var(--padding-sm) 0;
        color: var(--black);
        /*font-family: 'Inter'*/
        line-height: 1.3em;
    }

    dt:first-child {
        padding-top: 0;
    }

    dl > div {
        display: flex;
        gap: var(--gap-xs);
        padding-bottom: var(--padding-sm);
        align-items: baseline;
    }

    dl > div:last-child {
        padding: 0;
        /*margin-bottom: -20px;*/
    }

    dl > div > dt {
        font-weight: var(--bold);
        padding: 0;
    }

    dd {
        line-height: 1.3em;
        display: flex;
        flex-flow: column;
        gap: var(--gap-sm);
    }

    .RTL dd {
        margin-left: 0;
        margin-right: 15px;
    }

    /**
    * @subsection  Text
    */
    .Center {
        text-align: center;
    }

    .Left {
        text-align: left;
    }

    .FloatLeft {
        text-align: left;
        float: left;
    }

    .Right {
        text-align: right;
    }

    .FloatRight {
        float: right;
    }

    .Confirmation,
    .Confirmation i,
    i.Confirmation {
        color: var(--confirmation-color);
    }

    /*.Small {
        font-size: 90%;
    }*/

    /**
    * @subsection  Alerts colors
    * @note
    */

    .Info:not(i.fa):not(td) {
        background: var(--alert-info-bg-color);
        border: 1px solid var(--alert-info-border-color);
    }

    .Info i,
    i.Info {
        color: var(--alert-info-icon-color);
    }

    .Error:not(i.fa):not(td) {
        background: var(--alert-error-bg-color);
        border: 1px solid var(--alert-error-border-color);
    }

    .Error i,
    i.Error,
    .Error i.Error {
        color: var(--alert-error-icon-color);
    }

    .Success:not(i.fa):not(td) {
        background: var(--alert-success-bg-color);
        border: 1px solid var(--alert-success-border-color);
    }

    .Success i,
    i.Success {
        color: var(--alert-success-icon-color);
    }

    .Warning:not(i.fa):not(td) {
        background: var(--alert-warning-bg-color);
        border: 1px solid var(--alert-warning-border-color);
    }

    .MasterAction > td > .Info,
    .MasterAction > td > .Error,
    .MasterAction > td > .Success,
    .MasterAction > td > .Warning {
        border-radius: var(--border-radius-xs);
        padding: 2px 4px;
    }

    .MainBox .WidgetSimple p.Warning,
    .MainBox .WidgetSimple p.Error {
        background: none;
        border: 0;
        color: var(--warning-color);
    }

    .Warning i {
        color: var(--alert-warning-icon-color);
    }

    .Notice {
        background: var(--alert-notice-bg-color);
        border: 1px solid var(--alert-notice-border-color);
    }

    .Notice i {
        color: var(--alert-notice-icon-color);
    }

    /**
    * @subsection  Errors
    * @note        Error fields for forms
    */

    .ErrorBox,
    .SuccessBox {
        display: block;
        padding: var(--padding-md);
        border-radius: var(--border-radius-xs);
        cursor: default;
    }

    .ErrorBox.Hidden,
    .SuccessBox.Hidden {
        display: none;
    }

    .ErrorBox {
        color: var(--alert-error-icon-color);
        background: var(--alert-error-bg-color);
        border-color: var(--alert-error-border-color);
    }

    .SuccessBox {
        color: var(--alert-success-icon-color);
        background: var(--alert-success-bg-color);
        border-color: var(--alert-success-border-color);
    }

    .ErrorBox span a,
    .SuccessBox span a {
        color: var(--white);
        border-bottom: var(--border-width) var(--border-solid) rgba(255, 255, 255, 0.5);
        transition: var(--main-transition);
    }

    .ErrorBox span a:hover,
    .SuccessBox span a:hover {
        border-color: #fff;
    }



    /**
    * @note    Use the class InvisibleText to hide text from the screen,
    *          while it is still recognized and read by screen readers.
    */
    .InvisibleText {
        width: 0;
        height: 0;
        display: inline-block;
        text-indent: -9999px;
        white-space: nowrap;
        position: absolute !important;
    }

    /**
    * @subsection  Spacings
    */
    .Spacing {
        margin: var(--margin-md) var(--margin-lg)
    }

    .SpacingTop {
        margin: 0;
        margin-top: var(--margin-md);
    }

    .SpacingTopSmall {
        background: var(--white);
        border: var(--border-width) var(--border-solid) var(--border-color);
        border-radius: var(--border-radius-md);
        padding: var(--padding-xs) var(--padding-sm);
        display: flex;
        align-items: center;
        gap: 8px;
        max-height: 40px;
    }

    .SpacingTopLarge {
        margin-top: 89px;
    }

    .SpacingBottom {
        margin-bottom: var(--margin-md);
    }

    .SpacingBottomMedium {
        margin-bottom: 34px !important;
    }

    .SpacingBottomLarge {
        margin-bottom: 89px;
    }

    .SpacingLeft {
        margin-left: var(--margin-lg);
    }

    .SpacingRight {
        margin-right: var(--margin-lg);
    }

    .Spacing.Hidden,
    .SpacingTop.Hidden,
    .SpacingTopSmall.Hidden,
    .SpacingTopLarge.Hidden,
    .SpacingBottom.Hidden,
    .SpacingBottomMedium.Hidden,
    .SpacingBottomLarge.Hidden,
    .SpacingRight.Hidden,
    .SpacingLeft.Hidden {
        display: none;
    }


    /**
    * @subsection  Indents
    */
    .Indent {
        padding-left: 13px !important;
    }

    /**
    * @subsection  Box alignment
    */
    .CenterBox {
        margin-left: auto;
        margin-right: auto;
    }

    /**
    * @subsection  Controlling the display: value
    * @note        This is especially helpful for links. When
    *              they have this class, the entire block will be clickable.
    */
    .AsBlock {
        display: block;
    }

    /**
    * @subsection  MainBox
    */
    .MainBox {
        position: relative;
        padding: var(--main-page-padding);
        background: var(--main-bg-color);
        display: flex;
        gap: var(--gap-md);
        /*flex-wrap: wrap;*/
        flex-direction: column;
        flex: 1; /*to make sure the element fills the remaining height space available*/
        /* this min-heigh is causing a y-axis overflow
        min-height: calc(100vh - 138px);*/
    }

    @media only screen and (max-width: 1024px) {
        .MainBox,
        .RTL .MainBox {
            padding: var(--padding-lg);
        }
    }

    .MainBox.AdminManagement {
        gap: unset;
    }


    .OverviewBox {
        position: relative;
        padding: var(--main-page-padding) var(--main-page-padding) 0;
        background-color: var(--main-bg-color);
        display: flex;
        flex-flow: column;
        gap: var(--gap-md);
    }

    .MainBox > h1 {
        margin: 0;
        padding: none;
        position: relative;
        /*font-family: Poppins;*/
        font-size: var(--font-size-xxl);
        font-weight: var(--semi-bold);
        /*padding-bottom: var(--main-page-padding);*/
        letter-spacing: .1px;
        min-width: 100%;
    }

    .MainBox > h1 + .FieldExplanation {
        padding-bottom: var(--padding-lg);
    }

    .MainBox > .AsteriskExplanation {
        /*padding-left: 8px;
        margin-bottom: 10px;*/
    }

    .RTL .MainBox > .AsteriskExplanation {
        padding-left: 0px;
        padding-right: 8px;
    }

    .AsteriskExplanation {
        color: #999;
    }
/*
    .MainBox.FormScreen > h1,
    .MainBox.FormScreen > .AsteriskExplanation {
        margin-left: 24%;
    }

    .MainBox.FormScreen.NoSidebar > h1,
    .MainBox.FormScreen.NoSidebar > .AsteriskExplanation {
        margin-left: 30%;
    }

    .RTL .MainBox.FormScreen > h1,
    .RTL .MainBox.FormScreen > .AsteriskExplanation {
        margin-right: 24%;
    }

    .RTL .MainBox.FormScreen.NoSidebar > h1,
    .RTL .MainBox.FormScreen.NoSidebar > .AsteriskExplanation {
        margin-right: 30%;
    }
*/
    .OverviewBox > h1 {
        display: flex;
        font-size: var(--h1-font-size);
        font-weight: var(--semi-bold);
        margin: 0;
        position: relative;
        align-items: baseline;
    }

    .OverviewBox > h1 > .overview-breadcrumb {
        display: flex;
        gap: var(--gap-sm);
        font-weight: var(--normal);
        padding-left: var(--padding-xs);
    }

    .OverviewBox > h1 > .overview-breadcrumb > div:nth-child(odd) {
        display: flex;
        /*font-size: var(--main-font-size);*/
        color: var(--main-font-color);
    }

    .OverviewBox > h1 > .overview-breadcrumb > div:nth-child(even) {
        display: flex;
        /*font-size: var(--main-font-size);*/
    }

    .OverviewBox > h1 > .overview-breadcrumb > div:first-child {
        margin-left: var(--margin-sm);
    }

    /**
    * @subsection  Bread crumb
    */

    .BreadCrumb {
        display: flex;
        flex-flow: row;
        align-items: center;
        font-weight: var(--semi-bold);
        list-style-type: none;
        margin: 0;
        padding: 0;
        background: transparent;
        position: relative;
        overflow-y: hidden;
        overflow-x: auto;
        white-space: nowrap;
        box-shadow: none;
    }

    .RTL .BreadCrumb {
        padding-right: 10px;
        padding-left: 15px;
    }

    .BreadCrumb li {
        display: flex;
        align-content: center;
        /*margin: 0px 10px 0px 0px;*/
        padding-left: var(--padding-md);
        position: relative;
        white-space: nowrap;
        text-transform: uppercase;
    }

    /*.BreadCrumb li > a,
    .BreadCrumb li > span {
        line-height: 14px;
        display: inline-block;
        padding: 0px 2px 3px 2px;
    }*/

    .BreadCrumb li i {
        font-size: var(--font-size-xl);
        color: var(--bread-crumb);
    }

    .BreadCrumb li > span {
        color: var(--bread-crumb-active);
        /*font-size: var(--font-size-lg);*/
        font-weight: var(--semi-bold);
        overflow: hidden;
        text-overflow: ellipsis;
        white-space: nowrap;
        line-height: normal;
    }

    .BreadCrumb li:first-child {
        padding-left: 0;
    }

    /*
    .BreadCrumb li:last-child {
        padding-right: 0;
        padding-left: var(--padding-md);
        overflow: hidden;
    }
    */

    .BreadCrumb li:last-child a{
        color: var(--bread-crumb-active);
    }

    .BreadCrumb li:first-child a i {
        font-size: 16px;
        color: #777;
    }

    .BreadCrumb li:first-child a:hover i {
        color: #333;
    }

    .RTL .BreadCrumb li {
        padding-left: 0px;
        padding-right: 20px;
    }

    .RTL .BreadCrumb li:first-child {
        padding-right: 20px;
    }

    /*.BreadCrumb li:first-child:after,
    .BreadCrumb li:first-child:before {
        display: none;
    }*/

    .BreadCrumb a {
        position: relative;
        color: var(--bread-crumb);
        font-size: var(--font-size-sm);
    }

    .BreadCrumb a:hover {
        text-decoration: underline;
    }

    /*  'after' and 'before' pseudo-elements have been replaced by <i> icon
    .BreadCrumb a:after {
        position: absolute;
        left: 0px;
        width: 0px;
        content: "";
        bottom: 0px;
        border-bottom: 1px solid #bbb;
        transition: all ease 0.3s;
    }

    .BreadCrumb a:hover:after,
    .BreadCrumb a:focus:after,
    .BreadCrumb a:active:after {
        width: 100%;
    }

    .BreadCrumb li:before,
    .BreadCrumb li:after {
        top: 4px;
        border: solid transparent;
        content: " ";
        height: 0;
        width: 0;
        position: absolute;
        pointer-events: none;
        border-width: 6px;
        margin-top: 1px;
    }

    .BreadCrumb li:after {
        left: 0px;
        border-color: rgba(255, 255, 255, 0);
        border-left-color: var(--bread-crumb);
    }

    .RTL .BreadCrumb li:after {
        border-left-color: transparent;
        border-right-color: #fff;
        left: auto;
        right: 0px;
    }

    .BreadCrumb li:before {
        left: -2px;
        border-color: rgba(238, 238, 238, 0);
        border-left-color: var(--main-bg-color);
        z-index: 2;
    }

    .RTL .BreadCrumb li:before {
        left: auto;
        right: -2px;
        border-right-color: transparent;
        border-left-color: transparent;
    }*/

    /**
    * @subsection  Standard Widths
    */
    .W10pc {
        width: 10%;
    }

    .W20pc {
        width: 20%;
    }

    .W25pc {
        width: 25%;
    }

    .W33pc {
        width: 33%;
    }

    .W50pc {
        width: 50%;
    }

    .W60pc {
        width: 60%;
    }

    .W70pc {
        width: 70%;
    }

    .W75pc {
        width: 75%;
    }

    .W80pc {
        width: 80%;
    }

    .W90pc {
        width: 90%;
    }

    .W95pc {
        width: 95%;
    }

    .W100pc {
        width: 100%;
    }

    .W50px {
        width: 50px;
    }

    .W950px {
        width: 950px;
    }


    /**
    * @subsection  Flag
    */

    .Flag {
        line-height: inherit;
        transition: var(--main-transition);
        width: var(--flag-width);
        height: var(--flag-height);
        display: flex;
        flex-flow: column;
        justify-content: center;
    }

    .RTL .Flag {
        left: auto;
        right: 6px;
    }

    .Flag.Small {
        width: var(--flag-small-width);
        height: var(--flag-small-height);
        margin: 0;
    }

    .Flag span {
        display: block;
        height: 100%;
        text-indent: -9999px;
        cursor: pointer;
        /* set a default color for priorities */
        border-radius: var(--border-radius-xs);
        background-color: var(--color-flag-default);
    }

    .Flag span.Escalated {
        background-color: #ff505e;
    }

    .Flag span.New {
        background-color: #8bef4d;
    }

    .Flag span.Warning {
        background-color: #ffdd50;
    }

    /**
    * @subsection  "Unread" star
    */
    span.UnreadArticles,
    div.UnreadArticles {
        display: block;
        width: 16px;
        height: 15px;
        margin-left: 0;
        font-weight: normal;
        position: relative;
        /*padding: 0px !important;*/
    }

    span.UnreadArticles i,
    div.UnreadArticles i {
        display: block;
        position: absolute;
        left: 0px;
        top: 0px;
        z-index: 2;
        font-size: 16px;
        color: var(--border-color);
    }

    span.UnreadArticles em,
    div.UnreadArticles em {
        display: none;
    }

    span.UnreadArticles i:first-child,
    div.UnreadArticles i:first-child {
        color: var(--border-color);
        font-size: 16px;
        z-index: 1;
        left: 0;
        top: 0;
    }

    span.UnreadArticles.Remarkable i,
    div.UnreadArticles.Remarkable i {
        color: var(--color-icon-favorite);
    }

    span.UnreadArticles.Ordinary,
    div.UnreadArticles.Ordinary {
        color: var(--border-color);
    }

    tbody tr:hover span.UnreadArticles i {
        color: #fff;
    }

    span.ImportantArticles {
        display: inline-block;
        width: 100%;
        height: 16px;
        color: var(--warning-color);
        font-size: 14px;
        text-align: center;
    }

    span.ImportantArticles em {
        display: none;
    }

    span.ImportantArticles i {
        color: var(--warning-color);
    }

    /**
    * @subsection  Charts
    */
    .Chart {
        width: 240px;
        height: 200px;
    }

    #ChartTooltip {
        padding: 2px 8px 3px;
        background: #000;
        color: #FFF;
        font-size: 11px;
        opacity: 0.8;
        border-radius: 8px;
        position: absolute;
    }

    /**
    * @subsection  Datepicker
    */
    .DatepickerIcon i {
        color: var(--gray-dark-semi);
        font-size: var(--font-size-md);
    }

    /*.RTL .DatepickerIcon {
        margin: 0 4px 0 0;
    }*/

    /* Vacation Days */
    td.Highlight a.ui-state-default {
        border: 1px solid var(--primary-color-calendar) !important;
        background: var(--primary-color-calendar) !important;
    }


    /**
    * @subsection  Autocompletion
    */

    .ui-autocomplete {
        z-index: 20 !important;
        max-height: 200px;
        overflow-x: hidden;
        overflow-y: scroll;
    }

    .ui-autocomplete .ui-menu-item {
        font-size: 11px;
    }

    .ui-overlay-autocomplete {
        z-index: 6103 !important;
    }

    .ui-autocomplete .ui-menu-item-wrapper.ui-state-active {
        border: 0px;
        margin: 0px;
    }

    .ui-menu-item:hover,
    .ui-menu-item:focus,
    .ui-menu-item:active,
    .ui-autocomplete .ui-menu-item-wrapper.ui-state-active {
        background: #eee;
    }

    /**
    * @subsection  Icons
    */
    .IconInline {
        display: inline-block;
    }

    .IconReady {
        width: 16px;
        height: 16px;
        background-image: url(../img/icons/tick.png);
    }

    .IconNotReady {
        /*width: 16px;
        height: 16px;
        background-image: url(../img/icons/cross.png);*/
        max-width: var(--btn-max-width-md);
        min-height: var(--btn-min-height);
        background: var(--primary-color);
        padding: var(--padding-xs) var(--padding-sm);
        border-radius: var(--border-radius-xs);
        display: flex;
        align-items: center;
        justify-content: center;
        transition: var(--main-transition);
    }

    .IconNotReady:hover {
        background: var(--primary-color-darker);
        cursor: pointer;
    }

    .IconNotReady::after {
        content: 'View changes';
        color: var(--btn-text-color);
    }

    .IconNotReady:hover::after {
        color: var(--btn-primary-text-hover);
    }

    .IconNotReadyGrey {
        width: 16px;
        height: 16px;
        background-image: url(../img/icons/cross_sw.png);
    }

    /**
    * @subsection  Dialog popup width
    */
    iframe.TextOption {
        width: 500px;
        height: 400px;
    }

    iframe.TextOption.Customer {
        width: 800px;
    }

    iframe.TextOption.CustomerUserAddressBook {
        max-width: 960px;
        width: 100%;
        height: 65vh;
        overflow: hidden;
        /*max-height: 80vh;*/
        margin: 0; /* this serves to nullify the default 20px padding in every widget's .Content */
    }

    @media only screen and (max-width: 1024px) {
        iframe.TextOption.CustomerUserAddressBook {
            width: 100%;
            height: 75vh;
        }
    }

    iframe.TextOption.FAQ {
        width: 1025px;
        min-height: 600px;
    }

    @media only screen and (max-width: 1024px) {
        iframe.TextOption.FAQ {
            width: 100%;
        }
    }

    iframe.FAQField {
        width: 100%;
        height: auto;
    }


    /**
    * @subsection global search
    */
    #SearchForm,
    #AgentCustomerInformationCenterSearchForm,
    #AgentCustomerUserInformationCenterSearchForm,
    #AgentTicketCustomerIDSelection {
        /*min-width: 760px; - this was causing content overflow in smaller sized modals*/
        overflow-x: hidden;
    }

    @media only screen and (max-width: 1024px) {
        #SearchForm,
        #AgentCustomerInformationCenterSearchForm,
        #AgentCustomerUserInformationCenterSearchForm,
        #AgentTicketCustomerIDSelection {
            min-width: unset;
            width: 100%;
        }
    }

    #SearchForm #SearchProfile,
    #AgentCustomerInformationCenterSearchForm #SearchProfile {
        max-width: 350px;
    }

    /*#ArticleFilterDialogForm {
        width: 480px;
        max-height: 300px;
    } - edit by beatriz on 18/1/2023 */

    #ContextSettingsDialog {
        /*width: 450px;*/
        max-height: 100px;
    }

    /**
    * @subsection global message format
    */
    .ArticleBody {
        /*font-family: Roboto;*/
        font-size: var(--font-size-sm);
        font-weight: var(--medium);
        color: var(--black);
        word-wrap: break-word;
        background: var(--white);
        min-height: 70px;
    }

    .ArticleHTML {
        padding: 2px 5px;
        font-size: 11px;
        max-height: 100px;
        background: #FFF;
        min-height: 70px;
    }

    .ArticleMailContent .ArticleHTML {
        max-height: none;
        font-size: 12px;
        padding: 10px;
    }

    /**
    * @subsection global jQuery UI optimizations
    */
    /*
    * Bug #8288: Autocomplete search results show up in Times font when using Internet Explorer
    */
    .ui-menu-item {
        font-family: "Helvetica Neue", Helvetica, Arial, sans-serif;
    }

    .ui-menu .ui-menu-item a {
        display: block;
        padding: 2px;
        border: 0px;
    }

    .ui-corner-all {
        border-radius: 0px !important;
    }

    .ui-widget-header {
        background: none !important;
        display: flex;
        flex-flow: row;
        align-items: center;
        justify-content: space-between;
        border: 0 !important;
        padding: 0 0 var(--padding-md) 0 !important;
    }

    .ui-widget.ui-widget-content {
        /*font-family: Inter;*/
        border-radius: var(--border-radius-sm) !important;
        padding: var(--padding-md) !important;
        margin-top: 22px;
        margin-left: -2px !important;
        border: var(--border-width) var(--border-solid) var(--border-color) !important;
        background-color: var(--white);
        z-index: 999999 !important; /* dialogs z-index are defaulted to 6100, this component's needs to be slightly higher than that */
    }

    .ui-state-default,
    .ui-widget-content .ui-state-default,
    .ui-widget-header .ui-state-default {
        background: none !important;
        border: 0 !important;
        border-radius: var(--border-radius-sm);
        color: var(--black);
        font-weight: var(--normal);
        font-size: 14px;
        line-height: 32px;
        text-align: center;
    }

    .ui-state-hover,
    .ui-widget-content .ui-state-hover,
    .ui-widget-header .ui-state-hover,
    .ui-state-focus,
    .ui-widget-content .ui-state-focus,
    .ui-widget-header .ui-state-focus {
        background: var(--gray-light-semi);
    }

    /**
    * @subsection global CKEditor fixes/improvements
    */

    .cke_combo__fontsize .cke_combo_text {
        width: 40px !important;
    }

    #cke_RichText,
    .cke_toolbar > .cke_toolgroup,
    .cke_toolbar .cke_combo_button,
    .cke_inner .cke_contents,
    .cke_dialog_body,
    input.cke_dialog_ui_input_password,
    input.cke_dialog_ui_input_text,
    textarea.cke_dialog_ui_input_textarea {
        border-radius: 0px !important;
    }

    .cke_contents {
        min-height: 200px;
    }

    .cke_toolgroup > a {
        padding: 4px 6px !important;
    }

    .cke_toolgroup .cke_button_on {
        background-color: #ccc;
    }

    input.cke_dialog_ui_input_password:focus,
    input.cke_dialog_ui_input_text:focus,
    textarea.cke_dialog_ui_input_textarea:focus {
        box-shadow: none !important;
        border-color: var(--black) !important;
    }

    /**
    * @subsection global nvd3 improvements/fixes
    */

    .nvtooltip {
        font-size: 11px !important;
        border: 0px !important;
    }

    /*
    * @subsection Popup-Iframe (for responsive)
    */
    iframe.PopupIframe {
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        height: 100%;
        z-index: 9999;
    }

    /* OTRS Business Solution Dialog */

    .OTRSBusinessRequiredDialog {
        background: url(../img/logo-business.png) no-repeat top center;
    }

    /**
    * @subsection  Floaters
    */

    body > div.MetaFloater {
        width: 600px;
        height: 400px;
        background: #fff;
        box-shadow: 2px 1px 3px #aaa;
        position: absolute;
        box-sizing: border-box;
        z-index: 999;
        margin-top: -5px;
        border: 1px solid #eee;
        border-top: 30px solid #eee;
    }

    body > div.MetaFloater:after,
    body > div.MetaFloater:before {
        bottom: 399px;
        left: 50%;
        border: solid transparent;
        content: " ";
        height: 0;
        width: 0;
        position: absolute;
        pointer-events: none;
    }

    body > div.MetaFloater.Left:after,
    body > div.MetaFloater.Left:before {
        left: 15px;
        margin-top: -1px;
    }

    body > div.MetaFloater.Right:after,
    body > div.MetaFloater.Right:before {
        left: auto;
        right: 15px;
    }

    body > div.MetaFloater.Bottom:after,
    body > div.MetaFloater.Bottom:before {
        bottom: auto;
        top: 100%;
    }

    body > div.MetaFloater:after {
        border-bottom-color: #eee;
        border-width: 15px;
        margin-left: -15px;
    }

    body > div.MetaFloater.Bottom:after {
        border-color: rgba(255, 255, 255, 0);
        border-top-color: #fff;
    }

    body > div.MetaFloater:before {
        border-color: rgba(170, 170, 170, 0);
        border-bottom-color: #aaa;
        border-width: 16px;
        margin-left: -16px;
    }

    body > div.MetaFloater.Bottom:before {
        border-color: rgba(170, 170, 170, 0);
        border-top-color: #aaa;
    }

    body > div.MetaFloater > i.fa-spin {
        position: absolute;
        left: 50%;
        font-size: 20px;
        top: 50%;
        margin-left: -10px;
        margin-top: -10px;
    }

    body > div.MetaFloater > div.Content > iframe {
        height: 200%;
        left: -50%;
        position: absolute;
        top: -50%;
        transform: scale(0.5);
        width: 200%;
    }

    body > div.MetaFloater > div.Content > iframe.NoScale {
        height: 100%;
        left: 0px;
        top: 0px;
        transform: scale(1.0);
        width: 100%;
    }

    body > div.MetaFloater > a {
        font-size: 15px;
        padding: 8px 10px;
        display: block;
        position: absolute;
        top: -30px;
        text-align: right;
        box-sizing: border-box;
        height: 30px;
        color: #555;
    }

    body > div.MetaFloater > div.Content {
        height: 100%;
        width: 100%;
        position: absolute;
        left: 0px;
        top: 0px;
        overflow: hidden;
    }

    body > div.MetaFloater > div.NoPreview {
        display: none;
        text-align: center;
        width: 50%;
        margin: 23% auto;
        line-height: 150%;
        color: #777;
    }

    body > div.MetaFloater > div.NoPreview i {
        display: block;
        font-size: 20px;
        margin-bottom: 10px;
        color: #777;
    }

    body > div.MetaFloater > a.Scale {
        left: 0px;
    }

    body > div.MetaFloater > a.Open {
        left: 25px;
    }

    body > div.MetaFloater > a.Close {
        right: 0px;
    }

    /**
    * @subsection  CKEditor Notifications
    */

    /*
    Copyright (c) 2003-2015, CKSource - Frederico Knabben. All rights reserved.
    For licensing, see LICENSE.md or http://ckeditor.com/license
    */

    /**
    * Progress notification structure:
    *
    * +---div.cke_notification cke_notification_info--------------------------+
    * |                                                                       |
    * | +---div.cke_notification_progress-----------------------------------+ |
    * | |                                                                   | |
    * | +-------------------------------------------------------------------+ |
    * |                                                                       |
    * | +---p.cke_notification_message--------------------------------------+ |
    * | | Foo                                                               | |
    * | +-------------------------------------------------------------------+ |
    * |                                                                       |
    * | +---a.cke_notification_close----------------------------------------+ |
    * | | +---span.cke_label----------------------------------------------+ | |
    * | | | X                                                             | | |
    * | | +---------------------------------------------------------------+ | |
    * | +-------------------------------------------------------------------+ |
    * |                                                                       |
    * +-----------------------------------------------------------------------+
    *
    *
    * Warning notification structure:
    *
    * +---div.cke_notification cke_notification_warning-----------------------+
    * |                                                                       |
    * | +---p.cke_notification_message--------------------------------------+ |
    * | | Foo                                                               | |
    * | +-------------------------------------------------------------------+ |
    * |                                                                       |
    * | +---a.cke_notification_close----------------------------------------+ |
    * | | +---span.cke_label----------------------------------------------+ | |
    * | | | X                                                             | | |
    * | | +---------------------------------------------------------------+ | |
    * | +-------------------------------------------------------------------+ |
    * |                                                                       |
    * +-----------------------------------------------------------------------+
    *
    * Success and info notifications have the same structure as warning, but use
    * `cke_notification_success` and `cke_notification_info` instead of `cke_notification_warning`.
    */

    .cke_notifications_area {
        /* Prevent notification margin capture clicking. */
        pointer-events: none;
    }
    .cke_notification {
        pointer-events: auto;
        position: relative;
        margin: 10px;
        width: 300px;
        color: white;
        border-radius: 3px;
        text-align: center;
        opacity: 0.95;
        filter: alpha(opacity = 95);
        box-shadow: 2px 2px 3px 0px rgba(50, 50, 50, 0.3);
        -webkit-animation: FadeIn 0.7s;
        animation: FadeIn 0.7s;
    }

    .cke_notification_message a {
        color: #12306F;
    }

    .cke_notification_success {
        background: #72B572;
        border: 1px solid #63A563;
    }

    .cke_notification_warning {
        background: #C83939;
        border: 1px solid #902B2B;
    }

    .cke_notification_info {
        background: #2E9AD0;
        border: 1px solid #0F74A8;
    }

    .cke_notification_info span.cke_notification_progress {
        background-color: #0F74A8;
        display: block;
        padding: 0;
        margin: 0;
        height: 100%;
        overflow: hidden;
        position: absolute;
        z-index: 1;
    }

    .cke_notification_message {
        position: relative;
        margin: 4px 23px 3px;
        color: #fff;
        font-family: Arial, Helvetica, sans-serif;
        font-size: 12px;
        line-height: 18px;
        z-index: 4;
        text-overflow: ellipsis;
        overflow: hidden;
    }

    .cke_notification_close {
        position: absolute;
        cursor: pointer;
        text-align: center;
        top: 5px;
        right: 1px;
        padding: 0;
        margin: 0;
        z-index: 5;
        opacity: 0.6;
        filter: alpha(opacity = 60);
    }

    .cke_notification_close:after {
        display: block;
        height: 20px;
        width: 20px;
        content: "x";
        color: #fff;
    }

    .cke_notification_close:hover {
        opacity: 1;
        filter: alpha(opacity = 100);
    }

    .cke_notification_close span {
        display: none;
    }

    .cke_notification_warning a.cke_notification_close {
        opacity: 0.8;
        filter: alpha(opacity = 80);
    }

    .cke_notification_warning a.cke_notification_close:hover {
        opacity: 1;
        filter: alpha(opacity = 100);
    }

    /**
    * @subsection File Upload
    */

    #FileUpload,
    .FileUpload  {
        padding: var(--padding-md) var(--padding-lg);
        border: var(--border-width) var(--border-solid) var(--border-color);
        border-radius: var(--border-radius-sm);
        width: 100%;
        position: relative;
        display: flex;
        flex-direction: column;
        align-items: center;
        align-self: center;
        align-content: center;
        height: 72px;
        line-height: 42px;
    }

    /* input::-webkit-file-upload-button {
        background: var(--primary-color);
        color: var(--white);
        border-radius: var(--border-radius-xs);
        border: 0;
        padding: 0 var(--padding-lg);
        min-height: var(--btn-min-height);
    } */

    input::-webkit-file-upload-button:hover {
        color: var(--btn-primary-text-hover);
        background: var(--primary-color-darker);
        cursor: pointer;
    }

    /* input#FileUpload[type="file"]::before {
        content: "Browse...";
        width: auto;
        min-height: var(--btn-min-height);
        border: none;
        border-radius: var(--border-radius-sm);
        line-height: var(--btn-min-height);
        font-weight: var(--semi-bold);
        transition: var(--main-transition);
        padding: var(--padding-md);
        text-align: center;
        font-size: var(--font-size-sm);
        color: var(--btn-primary-text);
        background: var(--primary-color);
        border: var(--border-width) var(--border-solid) var(--primary-color);
    } */


    input#FileUpload[type="file"]:before {
        content: "Browse...";
        display: block;
        position: absolute;
        width: auto;
        top: 14px;
        left: 20px;
        height: 30px;
        border: none;
        border-radius: 8px;
        font-weight: var(--semi-bold);
        transition: var(--main-transition);
        padding: 5px 10px;
        line-height: 30px;
        text-align: center;
        font-size: var(--font-size-sm);
        color: var(--btn-primary-text);
        background: var(--primary-color);
        border: var(--border-width) var(--border-solid) var(--primary-color);
        cursor: pointer;
    }

    input#FileUpload[type="file"]:hover:before {
        color: var(--btn-primary-text-hover);
        background: var(--primary-color-darker);
        border: var(--border-width) var(--border-solid) var(--primary-color-darker);
        cursor: pointer;
    }

    input#FileUpload[type="file"]::-webkit-file-upload-button {
        width: 80px;
        height: 0;
        margin: 0;
        border: 0;
        padding: 0;
        overflow: hidden;
        opacity: 0;
        font-size: 0;
        line-height: 48px;

        /* display: flex;
        justify-content: center;
        align-items: center; */

        /* width: auto;
        min-height: var(--btn-min-height);
        border: none;
        border-radius: var(--border-radius-sm);
        line-height: var(--btn-min-height);
        font-weight: var(--semi-bold);
        transition: var(--main-transition);
        padding: 0 var(--padding-md);
        text-align: center;
        font-size: var(--font-size-sm);
        color: var(--btn-primary-text);
        background: var(--primary-color);
        border: var(--border-width) var(--border-solid) var(--primary-color); */
    }

    /* 
     *hack to style input file on firefox 
     */
    @supports (-moz-appearance: none) {
        input[type="file"]::file-selector-button {
            width: auto;
            min-height: var(--btn-min-height);
            border: none;
            border-radius: var(--border-radius-sm);
            line-height: var(--btn-min-height);
            font-weight: var(--semi-bold);
            /* display: flex;
            justify-content: center;
            align-items: center; */
            transition: var(--main-transition);
            padding: 0 var(--padding-md);
            text-align: center;
            font-size: var(--font-size-sm);
            color: var(--btn-primary-text);
            background: var(--primary-color);
            border: var(--border-width) var(--border-solid) var(--primary-color);
        }

        input[type=file]::file-selector-button:hover {
            color: var(--btn-primary-text-hover);
            background: var(--primary-color-darker);
            border: var(--border-width) var(--border-solid) var(--primary-color-darker);
            cursor: pointer;
        }
      }

    /**
    * @subsection AJAX Loader
    */

    .AJAXLoader {
        display: inline-block;
        width: 12px;
        height: 12px;
        position: absolute;
        top: 12px;
        left: -15px;
        z-index: 100;
    }

    .AJAXLoader:after,
    #Canvas .Activity .Loader:after,
    .Loading > .Header:after,
    .OverviewControl.Loading .ControlRow:after {
        -webkit-animation: fa-spin 2s infinite linear;
        animation: fa-spin 2s infinite linear;
        position: absolute;
        left: 0px;
        top: 0px;
        width: 100%;
        height: 100%;
        line-height: 12px;
        content: "\f1ce";
        font-family: FontAwesome;
        font-size: 12px;
        color: #777;
    }

    /*
    * @subsection Media Query Reset-CSS (for desktop screen resolutions)
    */
    @media only screen and (min-width: 1025px) {

        /*
        * @subsection Responsive classes
        */
        .ScreenXL {
            display: block !important;
        }

        .SmallerOrEqualScreenXL {
            display: block !important;
        }

        .ScreenL, .ScreenM, .ScreenS, .ScreenXS,
        .SmallerOrEqualScreenL, .SmallerOrEqualScreenM,
        .SmallerOrEqualScreenS, .SmallerOrEqualScreenXS {
            display: none !important;
        }

        /*
        * @subsection Responsive footer classes
        * @description Used to determinethe active screen size in JavaScript
        */
        #ResponsiveFooter .Visible-ScreenXL {
            display: block !important;
        }

        #ResponsiveFooter .Visible-ScreenL,
        #ResponsiveFooter .Visible-ScreenM,
        #ResponsiveFooter .Visible-ScreenS,
        #ResponsiveFooter .Visible-ScreenXS {
            display: none !important;
        }

        .ResponsiveHandle {
            display: none !important;
        }

        /*.ErrorBox, .SuccessBox {
            margin: 0px 0px 20px 0px;
            line-height: 150%;
        }*/

    }

    /***********************************************************************/
    /*    Moved from Core.Reset.Forwwward.css                              */
    /***********************************************************************/

    .BorderStyle {
        border: var(--border-width) var(--border-solid) var(--border-color);
        border-radius: var(--border-radius-sm);
    }
    .border-hover:hover:before {
        content: '';
        width: 5px;
        height: 100%;
        top: -1px;
        position: absolute;
        background: var(--primary-color);
        border-top-right-radius: var(--border-radius-xxl);
        border-bottom-right-radius: var(--border-radius-xxl);
        transition: var(--main-transition);
    }

    .CenterContent {
        max-width: 1000px;
        margin: 0 auto;
    }

    .text-divider {
        text-align: center;
        line-height: var(--btn-min-height);
        padding: 0 var(--padding-md);
    }

    .single-row-elements {
        display: flex;
        flex-flow: row;
        flex-wrap: wrap;
        gap: var(--gap-md);
        justify-content: space-between;
        padding-top: var(--padding-xs);
        align-items: baseline;
    }

    span.no-background,
    div.no-background,
    .card-item div.Field.no-background,
    .no-background {
        background: transparent;
    }

    .gray-semi-dark {
        color: var(--gray-dark-semi) !important;
    }


}